Cancellation Policy

Client Deposits; charges….

A non-refundable deposit of 25% of the estimated invoice amount is generally required to reserve our services for new clients.

In General; Cancellation Terms are 

-Cancelation fee up to 180 days prior to arrival:  25% of the deposit

-Cancelation fee up to 120 days prior to arrival:  50% of the deposit

-Cancelation fee up to 90 days prior to arrival:  75% of the deposit

-No refunds will be granted if guests do not appear on the booked date.

*Deposit is not refunded if client chooses another caterer at the same Venue.

The final payment is due on the day the guest count/guarantee is given.  The Guarantee Count can be increased with the approval of Sophisticatering; but can not be lowered.

Any additional guests overages would be due immediately at the end of the event.

Menu price (per person) is based on client’s original estimated guest count.  If the guarantee is considerably less than the original estimated number of guests we reserve the right to increase the price per person.

The “Guarantee Count” is the count that we use to base the amount of food we need to prepare for a function.  It is also the count that will be used to finalize the levels of staffing; rental order and prepare the final invoice.  We will require the Guarantee Count usually seven working days before your function.  This will insure that we can arrange staffing and purchase the necessary food.